My Account
Here's where you can find helpful information about your account.
Articles in this collection
- Paused/Cancel Account
If you plan to leave temporarily, we suggest pausing your account rather than canceling it. We have limited spaces per city and so by pausing your account (max 3 months) you can keep your spot at the current price (our prices might rise in the fut...
- I Forgot my Password
I forgot my password. Can you help me?To reset your password, navigate to your profile, click on "Settings", and scroll to the bottom where you'll find the option to "Reset Password".Q: I mistakenly input the incorrect email address. Can you help me?